MANAGEMENT SUPPORT SERVICES

Project Planning and Management
Technical Assistance
Training
Physical Inventory
Consulting
Compliance Oversight and Assessment
Written Report Preparation
Property Management
Services Coordination and Distribution
Community Development
Other Knowledge, Skills and Abilities On the HelpYouServe Team

1. Project Planning and Management

Executive project management from staff with significant overseas living, work and foreign direct investment experience Prior participation in a range of projects worldwide Trained, assembled and lead teams and provided consultation in Asia and the Middle East, Eastern Europe, South America and Africa Prepare project timelines, specifications & materials lists Development of project plan and specificationsssemble, train and lead teams Written project reports Follow-up support Follow-up support is available by email, telephone and web conferencing Sometimes follow-up visits are helpful to reinforce major systematic changes

2. Technical Assistance

IT Application System - Installation, Set-up and Training Digital Asset Management System expertise Prepared recruitment guidelines, project goals and specifications Assembled, trained and led physical inventory teams Written project reports and standard operating procedures Bar Scan Asset Management System - Installation, Set-up and Training Database security assessment and report Provided AID organization with property management consulting and  technical assistance Saved the agency money by identifying data entry errors Economically prevented and reconciled losses Developed standard operating procedures

3. Training

Developed customized training programs Prepare recruitment guidelines Audit, analyze and reconcile databases Lead workshops relating to warehouse operations and property management Training your personnel to be effective and independent

3. Physical Inventory

Planning and management of physical inventory projects Digital (Barcode) Physical Inventory Bar scan Asset Management System - Application installation, set-up and training Full range of asset identification and inspection including telecommunications equipment, industrial equipment, office furnishings and equipment, residential furniture and appliances

5. Consulting

Provided property management consulting, technical assistance, auditing, database analysis, training and inventory reconciliation services to USAID and development contractors in Afghanistan, Botswana, Cambodia, Jordan, Kazakhstan, Madagascar, Nepal, Peru, Philippines, Russia, Uganda, Ukraine, South Africa and Vietnam since February 2001. Advise administrative teams Provided Senior USAID Executives and Development Contractors with property management consulting,  technical assistance and other Management support services

6. Compliance Oversight and Assessment

Knowledge of US Government regulations for property management in the field Development standard operating procedures Compliance with US Govt. regulations policies and procedures Experience with foreign legal systems Policy development, assessment and review

7. Written Report Preparation

Progress reports Executive briefing Written project reports

8. Property Management

Our staffs offer comprehensive property management skills include inventory management systems, warehouse operations, building systems, construction techniques and maintenance. 20 years experience in private sector property and project management including real property and community development. Knowledge of building systems including: Building systems operation and maintenance Construction techniques Inspection, assessment and evaluation Warehouse systems Actively participated in community/neighborhood development Project planning, design and management Economic, budget and project feasibility analysis Responsible for long-range goals and planning Prepared project specifications & materials lists Developed and managed a residential community for treatment of chemical dependency Built a $1M real estate development and management company from an initial capitalization of $6K Provided property management analysis & consulting services to investors Worked with federal, state and municipal governments Negotiating skills

9. Services Coordination and Distribution

Experience coordinating delivery of services, crisis intervention & management, maintaining confidential records. Advocacy for disadvantaged persons, identified goals, monitoring progress, documenting and evaluating results. Created developmental assessment tool for handicapped persons, skillful in creative, independent and team problem solving, calm and professional under stress. Coordinated delivery of services Crisis intervention & management Maintain confidential files Documentation of results Advocacy Monitored progress and evaluated results Create developmental assessment tools Participation in creative, independent and team problem solving Demonstrated calm and professionalism under stressful conditions Managed difficult clients with skill Fiduciary responsibilities

10. Community Development

Economic, budget and project feasibility analysis Provided property management analysis & consulting services to investors Worked with federal, state and municipal governments Developed and managed a residential community for treatment of chemical dependency Project planning, design and management Responsible for long-range goals and planning Prepared project specifications & materials lists Service on non-profit boards of directors

11. Other Knowledge, Skills and Abilities On the HelpYouServe Team

Outstanding communication across educational and language barriers Writing composition proficiency Strong technical writing ability Analytical, illustration and organizational skills Extensive foreign travel Overseas living and work experiences Foreign Languages: French, Spanish, Khmer, Thai (all at a casual social level) Adapted to wide ranging roles, living conditions and cultural differences Experience with Cambodian legal system Persistent, responsible, pragmatic and energetic Foreign direct investment experience MS Word, Excel, Power Point and accounting applications Experienced with organizing complex travel arrangements